Wiki Page, QMSS - Going Beyond Textbooks and Videos - April 2026: Overview | Business Workplace Technologies

Wiki Page
2026-04-14T12:58:49-04:00

Overview

In today's dynamic business environment, managers are tasked with navigating a complex array of tools and technologies that are pivotal in enhancing efficiency, streamlining operations, and fostering collaboration across teams and departments. The rapid evolution of technology has fundamentally transformed the managerial landscape, offering a diverse range of solutions that can significantly impact organizational success. From cloud computing and artificial intelligence to project management software and communication platforms, these technologies provide managers with unprecedented capabilities to optimize processes and drive innovation.

Cloud computing enables scalable and flexible resource management, allowing organizations to adapt quickly to changing demands without the constraints of physical infrastructure. Artificial intelligence offers insights through data analysis, automating routine tasks and providing predictive analytics that support strategic decision-making. Project management software facilitates the coordination of complex projects, ensuring that teams remain aligned and deadlines are met efficiently. Communication platforms enhance collaboration, breaking down geographical barriers and enabling real-time interaction among team members.

This module will delve into these tools and technologies, equipping managers with the necessary vocabulary, definitions, and understanding of their key roles within an organization. By mastering this knowledge, managers can leverage these technologies to optimize workplace operations, make informed decisions, and ultimately drive organizational success. With a comprehensive grasp of the technological landscape, managers can position their organizations to thrive in a competitive market, harnessing the power of innovation to achieve strategic goals and foster a culture of continuous improvement.

Objectives

By the end of this module, you will be able to:

Identify common tools and technologies used by managers in a contemporary workplace.

Classify different types of technologies based on their functions.

Explain how managers integrate various tools to optimize workplace operations.

Discuss the influence of emerging technologies on business strategies and decision-making.

Checklist

Please complete the following:

Read all assigned readings listed below.

Review all assigned media listed below.

Participate in the Introduction to Managing Technology discussion.

Complete the Is this the Right Tool? assignment.

Participate in the Emerging Technology discussion.

Complete the Workplace Technology Case Study assignment.

Readings

Because this course does not have a designated textbook to purchase, you will be reading from a variety of sources.

Read the following:

Information Systems for Business and Beyond
David Bourgeois (2019)
Chapter 3: Software
Regarding this material: This chapter provides helpful definitions of core software types. The sidebars give real-life examples. You will use this information in assessments across several modules.

Introduction to Managerial Approaches, in your preferred format:

Option 1: Infographic

Option 2: lesson page
Regarding this material: Just as there are different types of software, there are also different approaches, or styles, to being a manager. You will learn about 5 different approaches that you will refer to in multiple assessments in this course.

Media

Review the following:

An Introduction to Computer Application Software Tools
Regarding this material: This is a multi-lesson interactive learning object. The vocabulary and definitions from these lessons are vital to all assessments in this course.

Optional Resources

While optional, the resource shared here supports your learning in this module.

Workplace Software & Skills (Open Stax textbook)
Tammie Bolling, et al.
Chapter 2.1: Software Basics
Regarding this material: This section chapter explains more about common applications in business. It is helpful if you are not as familiar with business uses of software.